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Terms & Conditions

1. General Information

These Terms & Conditions govern the relationship between Build An Go Ltd ("the Company") and clients ("you" or "the Client") for construction and building services provided.

2. Service Scope

Build An Go Ltd offers commercial and domestic construction services including but not limited to:

• Commercial building projects
• Domestic construction and extensions
• Interior fit-outs and refurbishment
• Project management and consultancy

3. Quotations & Acceptance

All quotations provided are estimates and are subject to final site inspection and confirmation. A quotation becomes binding only upon written acceptance by both parties.

The Company reserves the right to revise quotations if site conditions differ from initial assessment or if scope changes are requested by the Client.

4. Payment Terms

Payment shall be made according to the schedule agreed upon before work commences. Standard terms include:

• Deposit required upon project commencement
• Progress payments based on work completion stages
• Final payment upon project completion

5. Project Timeline

Estimated timelines are provided in good faith and are subject to unforeseen circumstances such as weather, supply chain delays, or additional work requests by the Client.

6. Client Responsibilities

The Client agrees to:

• Provide clear and timely communication regarding project requirements
• Ensure access to the work site
• Provide necessary permissions and authorizations
• Inform the Company of any changes to project scope promptly

7. Liability & Insurance

Build An Go Ltd maintains full insurance coverage for all projects. The Company is not liable for losses arising from Client negligence or failure to follow safety guidelines.

8. Termination

Either party may terminate the agreement with written notice. Termination without valid cause may result in charges for work completed to date.

9. Governing Law

These Terms are governed by the laws of England and Wales and subject to the jurisdiction of English courts.

10. Contact

Build An Go Ltd
101 Barclay Street, Leicester LE3 0JE
+44 7908 089980
buildango@outlook.com

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Privacy Policy

1. Introduction

Build An Go Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, address, phone number, email)
• Project-related information (scope, budget, timeline)
• Financial information for payment processing
• Communication records

3. How We Use Your Information

We use the information we collect for:

• Providing and managing construction services
• Processing payments and invoices
• Communicating project updates and progress
• Improving our services
• Complying with legal obligations

4. Information Sharing

We do not share your personal information with third parties except where necessary for project delivery (such as subcontractors) or as required by law.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. Please contact us at buildango@outlook.com to exercise these rights.

7. Cookies

Our website may use cookies to improve user experience. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.

9. Contact Us

If you have privacy concerns, please contact us at:
Build An Go Ltd
101 Barclay Street, Leicester LE3 0JE
buildango@outlook.com
+44 7908 089980

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Refund & Cancellation Policy

1. Project Cancellation by Client

If a Client cancels a project:

• Before Work Commences: Full refund of deposit minus 10% administrative fee
• During Work: Client remains liable for work completed to date plus any non-recoverable costs
• After Completion: No refund unless defects are identified

2. Defective Work

If completed work fails to meet the agreed specifications or standards:

• The Company will rectify defects at no additional cost
• If rectification is not possible, a proportional refund may apply
• Client must report defects within 14 days of project completion

3. Project Non-Commencement

If the Company fails to commence work within the agreed timeframe without valid cause, the deposit may be refunded in full.

4. Force Majeure

The Company is not liable for delays or additional costs due to unforeseen circumstances such as:

• Extreme weather conditions
• Supply chain disruptions
• Unexpected subsurface conditions
• Unforeseen circumstances preventing project completion (force majeure)

5. Refund Processing

Refunds of deposits or payments are handled according to the following terms:

• Defective Work: If completed work is defective and fails to meet agreed specifications, we will rectify the issue at no additional cost. If rectification is not possible, a proportional refund may apply.
• Project Non-Commencement: If we fail to commence work within a reasonable timeframe without valid cause, the deposit may be refunded.
• Payment Processing: Refunds are processed within 14-30 days of approval, depending on your payment method.

6. UK Consumer Rights

This refund policy operates in addition to your statutory rights under UK Consumer Rights legislation. Nothing in this policy limits your legal rights as a consumer.

7. Disputes & Resolution

In case of disputes regarding refunds or project completion, we encourage clients to contact us directly to resolve the matter amicably. Disputes will be resolved according to the governing law specified in our Terms & Conditions.

8. Contact & Inquiries

For questions about refunds, cancellations, or payment schedules, please contact us:

Build An Go Ltd
101 Barclay Street
Leicester, LE3 0JE
United Kingdom
buildango@outlook.com
+44 7908 089980